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Return merchandise

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Once an item or service purchased online is delivered, you have 14 days to decide whether or not to keep it. However, this right of withdrawal does not apply, among others, to purchases of:
perishable goods
sealed goods that cannot be returned once unsealed, for reasons of health or hygiene,
bookings of holiday accommodation, catering or leisure services on specific dates or for specific periods.

If the customer changes his mind to buy the product, then returning the goods is expense of the customer. Costs of returning are equal in cost of delivery.
 

Please use the this form to request return merchandise authorization.

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